Topdeck App


#21

I’m using a Samsung Galaxy S6


#22

I love the app. I think whoever designed it is amazing!
I am using an iPhone 6


#23

I emailed them almost a week ago and no change. :neutral_face:


#24

Hey beccaboo,

Let me chase this up for you!

Cheers,
Anita from Topdeck


#25

Beccaboo I’m the exact same haha :smile:


#26

Hi guys, this should be completed today - I will let you know when I have confirmation.

Sorry about the wait!

Cheers,

Anita from Topdeck


#27

Hi All,

Just to confirm these fixes were completed so hopefully all your DOBs should be coming up correctly on your phones.

Cheers,
Anita from Topdeck


#28

Mine still hasn’t.


#29

Try to log out of the app and log back again - see if the data has refreshed.

Let me know how you go.

Cheers,
Anita from Topdeck


#30

I just logged out and back in and still hasn’t changed :yum:


#31

Thanks Guys - I will raise this with the developers and come back to you ASAP.

Cheers,

Anita from Topdeck


#32

Mine has been updated. Thank you so much for your help! :slight_smile:


#33

You’re most welcome. Glad it worked.

Have a great trip - and please don’t forget to use the app.

Best wishes,

Anita from Topdeck


#34

Mines updated now :slight_smile: thank you for your assistance!


#35

Hey all,

I was having the same problem but after updating the app it works properly.


#36

Like the app. Found so many features. Awesome job done by developers. Like social sharing, which is done straight from the app most.