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Topdeck Travel :: Tour Discussions :: Europe Tours :: TopDeck Offical paper and packs - View Topic
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andadams
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TopDeck Offical paper and packs (9th Feb 10 at 10:09pm UTC)
When do they come?
Morning All,

I've just had the wonderful news that my European Emperor Tour (dep 13th July 2010) is almost full and is going ahead. Does anyone know when the offical papers normally go out? And are they mailout out to you or if you booked through a travel agent do they get them?

Can't wait!!

sair_bears
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Re: TopDeck Offical paper and packs (10th Feb 10 at 12:34am UTC)
Hey andadans, Ive been wondering the same thing {Smile} My Spirit of Europe tour leaves the same day, so i would believe that our info packs would be sent out at the same time. I was told by my travel agent that we receive our info packs about a month before out trip. So far I haven't been sent anything about it even though I booked and paid for my "guaranteed departure" tour in November. I think we will have to wait to may-June. I hope it comes earlier as I'm so excited.

Spirit of Europe 2010
Ducky
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Re: TopDeck Offical paper and packs (10th Feb 10 at 5:58am UTC)
Hi

I am going on a tour in May and got told we should get them about 8 weeks before your tour departs.

Hope this helps

Deb

European Getaway May 8th 2010

European Getaway May 2010
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Re: TopDeck Offical paper and packs (12th Feb 10 at 10:39am UTC)
Hey Guys

You should receive your pre-departure information and itinerary 6 weeks before your trips departs. If you have gone through a travel agent your documents will be sent to them and they will then pass them onto you.

Let me know if you have any other queries!

Also be sure to join our Facebook fanpage! You can meet people before your trip departs and can meet up with new friends after the trip. Post a review or put up some pictures - we want to hear all about your Topdeck experience!

Jen
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Re: TopDeck Offical paper and packs (15th Feb 10 at 4:03am UTC)
Hmmm...I'm going on two tours, 8th July and 14th August, but I actually leave for Europe on 5th June. This means I'll receive my 8th July pre-departure info before I leave, but what about the 14th August info? Thanks.

European Pioneer: 8th July 2010
Britain and Ireland: 14th August 2010
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Re: TopDeck Offical paper and packs (15th Feb 10 at 12:47pm UTC)
Hey there

Your travel documents are all sent via email so you will be able to receive the documents for your 2nd trip whilst travelling.

Let me know if you have any other questions!

Jen
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